This Privacy Policy describes how your personal information is collected, used and disclosed when you visit or make a purchase from www.campingsolardirect.com.au
Communications
When you visit Camping Solar Direct and give us your email address you consent for us to communicate with you by e-mail. Should you no longer want to receive communications with us then please click on the unsubscribe link on the bottom of all e-mails.
How do we use your personal information?
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, arranging for shipping and fulfilment of your order, providing you with invoices and/or order confirmations, keeping you up to date on new products, services, and offers.
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing/advertising campaigns).
The Personal Data may be freely provided by the User, or collected automatically when using this Service. Any use of Cookies – or of other tracking tools – by the Service or by the owners of third party services used by this Service, unless stated otherwise, serves to identify Users and remember their preferences, for the purpose of providing the service required by the User and for remarketing.
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you. We use Shopify to power our online store.
Third Party Services
We also use Google Analytics to help us understand how our customers use the site, who visits our site and what pages are being looked at–you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy . This is called remarketing. Remarketing advertisments may show up on your Internet network after you have visited our website.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout so you have the option to adjust your browser settings to refuse cookies from the website. However, please note that this may effect your browsing experience.
We will never share or sell your personal information, except in the unlikely event where a law enforcement agency may exercise a warrant, subpoena or any other lawful request to access the information that we receive, or to otherwise protect our rights.
We may, from time to time, engage third party contractors to carry out work for us. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by us to the contractor.
Retention
When you place an order through the site, we will retain your personal information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Behavioural Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Cookies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where.
Privacy of your Password
If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Camping Solar Direct reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
Minors
Camping Solar Direct has no intention of collecting any personal identifiable information (that is your name, address, telephone number or email address) from individuals under eighteen years of age through this website. If you are the parent or guardian and believe your child has provided us with personal information, please contact us to request deletion. We will use all reasonable efforts to delete the child’s information from our existing files.
Website
We may use cookies on our website. Cookies are very small files which websites uses to identify you, when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide you with a better experience on our website. This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
Changes
We may update this Privacy Policy from time to time, in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
Last updated: 14/7/2022